BP16 Universal Stylus Pen – 165mm Touch Switch, Type-C Charging, Replaceable Tip, Power Indicator – White – Compatible with iPad, Android Tablets/Phones, and Capacitive Touch Devices

Delivery Times

Once your order is processed and verified, you will receive an email with your order number for easy tracking and future inquiries.

• Order Processing: Orders placed before 2pm on weekdays are shipped the same day. Orders placed after 2pm are shipped the following day. No shipping or processing occurs on weekends and public holidays.
• Delivery Schedule: Typically, packages arrive within 1-2 days after being sent.
• Delays: During peak times, orders may be delayed. Significant delays will be communicated directly. We aim to track and resolve any shipping issues quickly with our service provider, but some delays are beyond our control.

Pickup Orders

For customers choosing pickup orders, please wait for our notification. Once your order is ready, we will contact you by phone. Please come to the store only after you have received this notification.

Returns (Change of Mind):

• Within 7 days of purchase: Full credit if unused and in resalable condition (original packaging intact, no damage/missing parts).
• 7 days to 6 weeks: 80% credit (unused, resalable condition)
• 6 weeks to 3 months: 50% credit (unused, resalable condition)
• After 3 months: No credit.

Faulty Products:

• Report within 7 days of delivery for full credit. Follow brand-specific return procedures.

Conditions:

• All returns require approval. Contact us first for a Return Authorization.
• All items undergo testing/verification before credit is issued.
• Items must be undamaged, complete, and resalable. Opened packaging is allowed if the product is unused.
• Shipping fees are non-refundable. Return shipping costs are your responsibility.

*Credits exclude original shipping charges. Final eligibility determined upon inspection.*

Delivery Times

Once your order is processed and verified, you will receive an email with your order number for easy tracking and future inquiries.

• Order Processing: Orders placed before 2pm on weekdays are shipped the same day. Orders placed after 2pm are shipped the following day. No shipping or processing occurs on weekends and public holidays.
• Delivery Schedule: Typically, packages arrive within 1-2 days after being sent.
• Delays: During peak times, orders may be delayed. Significant delays will be communicated directly. We aim to track and resolve any shipping issues quickly with our service provider, but some delays are beyond our control.

Pickup Orders

For customers choosing pickup orders, please wait for our notification. Once your order is ready, we will contact you by phone. Please come to the store only after you have received this notification.

Returns and Cancelled Orders

All returns require a Goods Return Authority (GRA) issued by us. The issuance of a GRA does not guarantee acceptance of the return.

• Faulty Products: If a faulty product is returned within 7 working days of dispatch and is unused, unopened, and in salable condition, you will receive a full credit. Freight charges are non-refundable.
• Non-Faulty Products: Returns of non-faulty products require a GRA, must be in salable condition, and are subject to a minimum 10% restocking fee. Freight charges are non-refundable.
• Return Procedure: Faulty goods follow the specific brand’s normal return procedures. You are responsible for all delivery and insurance charges for returned goods.

Note: For any significant delays in processing your order, we will contact you. Our goal is to collaborate with the service provider to track your order and resolve any issues swiftly.

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Terms & Conditions:

1. Payment is expected within 3 days of purchase; otherwise, the item will not be held.
2. A reference number is required on all emails and bank deposits to avoid shipping delays.
3. The item will be fully checked before shipping. No refunds or replacements will be offered for physical damage.